Three Tips to Take Your Pool Business to the Next Level with Automation

Today’s consumers expect automation to make their lives easier – from adjusting their home thermostat to closing their garage door and cleaning with robotic vacuum cleaners, home automation devices are now the norm.

It’s only natural that this trend is taking hold in the pool industry, with pool owners looking for ways to make it easier and more efficient to maintain their pools and spas. But as a pool professional, have you considered how automation can make your job easier and help you grow your business?

Here are three tips for using automation to help take your pool business to the next level and provide your customers with outstanding service.

It’s called the “brain of the pool” for a reason. With an advanced pool automation system like the IntelliCenter® Pool Control System, connecting pool equipment like colored lights, water features, and more to the automation system is easy with features like a setup wizard with step-by-step instructions and autodetect technology. Pool automation allows you to effortlessly set automation schedules, monitor pool and spa status, and check water chemistry.

Whether tackling regular maintenance or something more complex, you can quickly troubleshoot problems, resolve issues, and get out of the backyard faster using an intuitive touch screen. The IntelliCenter Pool Control System is the most versatile Pentair automation system, delivering the latest technology to pool servicers, builders, and homeowners.

“When the IntelliCenter System came out, it was much more user-friendly than the EasyTouch® System we used,” said Alex Karol of Lehigh Valley Aqua Pools in Northampton, Pennsylvania. “It was like going from a flip phone to a smartphone with a touchscreen and having everything at your fingertips.”

Customers with older automation systems who need an upgrade without replacing their whole system can use the IntelliCenter Upgrade Kit for IntelliTouch® and EasyTouch® Pool Control Systems to easily upgrade their older pool automation systems to the latest technology. With an Upgrade Kit, you get all the benefits of the latest system, including an intuitive touchscreen display that effectively shows functions in both day and nighttime modes.  

Building on the product’s existing capabilities to bring these systems up to date allows professionals and pool owners to experience all the latest features of Pentair automation. Installation is easy: it installs on the current wiring and housing. Just change the bezel, board, and transformer.

With an Upgrade Kit, it’s easy to give your customers what they want and give yourself some new business as you continue adding upgrades to their pool equipment pads.

The days of staying after hours at your customers’ homes for impromptu fixes to the pool equipment pad are nearly over. Using Remote Monitoring, accessed through their Pentair Pro account, pool professionals can remotely monitor a customer’s pool and connect to equipment via the IntelliCenter Pool Control System.

“It gives us the opportunity to log in to the client’s pool to see if there are any error messages,” said Craig Horning of Infinity Pools & Spas in Lancaster, Pennsylvania. “If we see something that might be malfunctioning, we can address it early before it becomes a very large investment for the customer.” 

Monitoring and controlling your customers' systems remotely will potentially prevent extra service trips to customers' backyards, and the benefits don't end there. While you're boosting your business by offering remote monitoring and white glove service to pool owners for an additional fee, they'll enjoy an effortless and stressless pool experience. Because the system interfaces with mobile devices, it also offers pool owners convenient remote control from anywhere with the Pentair Home app.

Pentair’s solutions offer a virtually hands-off, connected automation experience for consumers with pools of nearly any shape or size. And with the IntelliCenter system, pool owners can now control water features, monitor water chemistry, spot-clean their spa, and more – all from the comfort of their home using the Pentair Home app.

Homeowners currently using the IntelliCenter2 app are being migrated to the Pentair Home app in early 2024 for an improved and expanded app experience.

In the Pentair Home app, pool owners can access an easy-to-use dashboard on their smart device and receive alerts sent directly to their phones for peace of mind anytime, anywhere, so they can get back to enjoying their pool. The IntelliCenter Pool Control System is designed to easily accommodate new equipment add-ons as your customers’ backyard oasis grows.

Give your customers the technology they expect with the Pentair IntelliCenter® Pool Control System. Learn more about how IntelliCenter makes pool automation easier at pentair.com/intellicenterhub.