Utility Pump Info FAQ

Most utility pumps are submersible but Pentair offers a pump that can be used with a suction and discharge hose to avoid putting the pump in the water.

Choose a pump with a flow rate based on the size of the space you are removing water. The higher the flow rate, the faster you will remove the unwanted water. Most Pentair Utility Pumps can remove 1,000 gallons per hour or more.

Select a pump that can lift the water as far as you need. If you are lifting water out of a basement, you will need a pump that can lift at least 10 feet. Keep in mind that the pump will have to move the water until gravity can take control and drain the water away from your home.

The most common materials are thermoplastic, stainless steel or a non-corrosive material like an engineered alloy.

Most utility pumps are submersible but not all. Be sure to confirm the unit you are purchasing is submersible. Even on a submersible unit, be sure to keep the electrical plug out of the water.

It is best to use a hose that is the same size as (or larger than) the pump's discharge connection. Most Pentair Utility Pumps include a garden hose adapter or will work with a standard sump/utility discharge hose kit.

Pentair recommends the pump be plugged directly into an outlet. If you MUST use an extension cord, it needs to be heavy enough gauge and short enough length so the pump receives full voltage and power.

No. Utility pumps are designed to move water without limiting the flow. Blocking the discharge can cause damage to the pump.

Most utility pumps are designed to be ran manually, meaning you should be there to unplug the pump when the water is removed. There is not an automatic shut off like a sump pump with a float switch. Pentair offers premium, automatic utility pumps that operate on their own.

Most utility pumps are designed to pump clear, clean water with very small fractional solids being passed. Debris can block the intake/suction causing the pump to be starved for water. Large debris inside the pump can cause damage to the pump.

It has a thermal cutoff that will stop the motor if it is overheating. However, that will reset itself when the motor cools down.

It is recommended to only pump clear, fresh water with a utility pump.

No. The pump is covered under warranty from the date of purchase. You can return the product to the retailer you purchased the product from or call Pentair customer service.